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Your Times MasterCard® Prepaid Card

Your Times MasterCard Prepaid Card®  will arrive personalised with your name and details, you can also get multiple cards for authorised users of your choice, e.g. friends or family.

What is a prepaid card?

Your prepaid card is a payment card that can be loaded with money by you or someone else. It looks just like any normal credit or debit card, with a card number, chip and signature strip. But prepaid cards are unlike credit cards, which provide you with a line of credit. They are also very different from debit cards which are linked to a bank account. This is because you can’t borrow money with a prepaid card – you can only spend the money you have pre-loaded onto it, so you can stay in complete control of your money.

Find out all the great ways that the Times eccount and prepaid card can help you manage your money.

You can use your Times card to make purchases wherever MasterCard® is accepted – that’s over 25 million locations worldwide. When you use your Times card at a retailer, the price of your purchase is deducted from the balance loaded onto your card.

You can also make secure purchases by phone, mail, or over the Internet. In addition, you have the ability to withdraw your money from cash machines (ATMs) worldwide.

Your Times MasterCard® Prepaid Card is a safe and convenient alternative to cash. Get yours now

Manage your cards

The Times offers three convenient ways to manage your cards safely and easily:

  1. Log-in Online: log-in and choose ‘eccount Summary’ tab
  2. Call our automated telephone line: 020 7070 4909
  3. Text the word from the list below to 80777:
BLOCK
Block your card(s) from being used
BLOCK XXXX
Block a specific card from being used
UNBLOCK
Enable your card(s) after blocking use
UNBLOCK XXXX
Enable a specific card again after blocking use
LOST
Report your card(s) Lost
LOST XXXX
Report a specific card Lost
STOLEN
Report your card(s) Stolen
STOLEN XXXX
Report a specific card Stolen

Notes:

XXXX indicates the last 4 digits of the 16 digit card number.

This service only applies if card(s) are registered to the mobile number that the text is being sent from.

Standard network rates apply when you text us. Text replies from us are FREE.

Block, unblock; lost and stolen card services are FREE of charge.

Customer Tools

Tell a friend

Know somebody that would be interested in The Times eccount and MasterCard® Prepaid Card? Tell them about it now.

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Get FREE balance alerts

Request email or text updates on your Times eccount or card(s) balance at any time. Find out how.

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Downloads

To download a copy of the activation form, terms and conditions or the information guide Click Here.

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The Times Card services are provided by Tuxedo MoneyPlus Limited and the Card is issued by Newcastle Building Society pursuant to licence by MasterCard® International Incorporated. Newcastle Building Society is authorised and regulated by the Financial Services Authority (www.fsa.gov.uk/register/) and is entered in the Financial Services Authority Register under Registration No. 156058.