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Credit/debit card

You can Top-up online at www.thetimesprepaid.co.uk with a valid credit or debit card that has available funds.

  • Simply log-in and select the 'Top-up' option from the menu.
  • Enter the required details together with the Top-up amount.

Important: For your added security, we only accept top-ups by credit/debit cards that have been registered for MasterCard® secure code or Verified by Visa®. Visit the MasterCard or Visa websites for further information or contact your card issuer for details.

In order to Top-up using your credit/debit card you need to register it first with Customer Care. Please ensure you wait 72 hours after registration before using your card to Top-up.

We may impose a maximum Top-up limit by credit/debit card for your protection against fraud. Top-ups may take two working days or longer to be available in your Times eccount.

We reserve the right to suspend online top-ups to protect our customers where fraudulent activity is suspected.

 

Customer Tools

Tell a friend

Know somebody that would be interested in The Times eccount and MasterCard® Prepaid Card? Tell them about it now.

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Get FREE balance alerts

Request email or text updates on your Times eccount or card(s) balance at any time. Find out how.

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Downloads

To download a copy of the activation form, terms and conditions or the information guide Click Here.

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The Times MasterCard Prepaid Card services are provided by Tuxedo MoneyPlus Limited. The MasterCard Brand Mark is a registered trademark of MasterCard International Incorporated and Affiliates. Card issued by Newcastle Building Society ('NBS') pursuant to licence by MasterCard International. NBS is authorised & regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058). NBS subscribes to the Banking Code, copies of the Code are available upon request. Tuxedo MoneyPlus is a company registered in England and Wales, registration number: 05831827. Registered address: Brettenham House, Lancaster Place, London WC2E 7EN.