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Cashing Cheques

NEW! Cash your Cheques with The Times MasterCard® Prepaid Card

Save up to 80% on high street cheque cashing charges!

Now you can cash your cheques with The Times and funds will be paid directly into your Times eccount!

Its simple, all you have to do is send us your cheque along with the Cheque Deposit Slip -click here to download and print or call 020 7096 9431.

It is essential that you always include your 9 digit eccount number on the reverse of your cheque.

The Cheque Deposit Slip must be completed and signed to ensure your cheque is processed correctly.

Cheques must be payable to the primary eccount holder only.

Note: Cash cheques or endorsed cheques cannot be accepted.

Cheques take up to 10 working days to clear and must be sent to:

eccount admin
PO Box 99
Southport PR9 OUL
 
 

Please see the table below indicating the fees applied when cashing cheques with The Times.

Please note: the maximum cheque amount accepted is £3,000. You may be contacted to provide more information for cheques over £1,500. All cheques must be in sterling. Any cheques sent not meeting this criteria may not be accepted and you will be charged the relevant cheque cashing fee. 

Fee  
£10 For cheques up to £1000
£20 For cheques £1000 to £2000
£30 For cheques £2000 to £3000
   

 

Cheque Cashing FAQs.


What if my cheque fails to clear, will you send it back to me?
The cheque can be sent back to you for a charge of £10. The cheque will be sent by recorded delivery to the address registered to your eccount, it is therefore essential that you provide us with your correct contact details.


What happens if funds haven’t appeared on my eccount within 10 working days?
This may mean that the cheque hasn’t cleared or hasn’t been received by us. Please call Customer Care for assistance.


How much will I be charged if the cheque fails to clear?
If your cheque fails to clear, you will still be charged the relevant fee. Please see the table above.


What if my cheque is lost in the post?
We suggest you post your cheque using a recorded delivery service. We do not take any responsibility for cheques that are lost in the post.


How do I ensure funds go into the correct eccount / card?
It is crucial to include your eccount number on the reverse of the cheque. This is your 9 digit eccount number in the bottom left hand corner on the front of your prepaid card.


Do I need to provide any ID in order to cash my cheque?
No additional ID is required. The cheque must be made out to the Primary eccount holder.


Who shall I contact if I encounter any problems or have additional queries?
You can email Customer Care or call (9am - 6pm, 7 days a week) using the contact details on the reverse of your prepaid card.


How will I know when my cheque has cleared?
The relevant message will appear on your eccount statement and the cleared funds will appear on your eccount/card.


If my cheque does not clear, will I be given the option to represent it?
You will be advised if the cheque fails to clear. If you decide to represent it, further fees apply.

 

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Downloads

To download a copy of the activation form, terms and conditions or the information guide Click Here.

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MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Your Times MasterCard Prepaid Card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International. NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).